Tag Archives: Zoomers

Only Child on people’s stupidity wasting my time

Your customer service rep today

Lately I’ve been getting up feeling that there isn’t too much to look forward to for the day – or I have one or more nagging problem to face. Even today, on an untypical winter’s day. Sun is shining and it going to be warm – 54 F on the old scale.

I’m feeling better now and I think it is because I’ve been busy tackling my time and getting back on track with starting my workday on time. I also re-recorded my voice mail message – much shorter and to the point – starting with if this call is personal, please call… and I state when – not during my business hours. I also mention when I will take calls for writing and editing. And I finish with “Or leave a brief message. Thank you.” Emphasis on the “brief”.  I don’t want your life story as some do. Now, with long messages, I will delete them once the life story finishes, that is.

I also thought a brief summary of some of the ridiculous problems I’ve been dealing with the past month – at least 90 per cent caused by “outside”, i.e. I didn’t cause them; they were caused by big business, government, other people, etc. But I’m stuck with fixing the problem. So, here is a short summary of the most ridiculous. People can be so stupid. WARNING: I name some names.

1. I belong to CARP – the Canadian Association for Retired Persons (a misnomer as members can be anywhere over 45 and many of us are not retired). But they are good with advocating for our rights as older people, especially to  government, plus you get deals with things like insurance and pharmacies and they publish the Zoomer magazine. But apparently their in-house administration needs some fixing. My membership runs out the end of February according to my membership card. For the first time I did not receive a renewal notice (I’ve been a member for more years than I can remember) so I phoned earlier this month. My “new” card arrived a week ago – dated February 2018. What’s wrong with this picture? i phoned and complained and asked for a correct new card to be sent to arrive by the end of the month, send it priority post if necessary and that because they screwed up I deserve that – this latter after they said it takes two to three week to send it out. Well, they didn’t listen -priority post would have gotten it here before now, which is one week later.

2. Empire Life Insurance Company which has had my life insurance policy for years and increases the payments every year, but never tells me ahead of time or how much. Just sends me “threatening” letters six months or so before the fiscal year is  up or after, stating that my policy will  be cancelled if I don’t pay X$ right now. I have repeatedly phoned them on this, stating I have no problem paying any quarterly increase that starts with each new fiscal year – but they have to let me know what the quarterly increase is. This year I did the math on the amount they say I owed until August 1 (fiscal year end/start) and it works out to the two quarterly payments I still owe when I am billed for each quarterly. I was just going to pay the current quarterly when the annual nasty letter arrived. This time I think I got someone who has some idea what she is doing and she said she would put a note in my file that I requested receiving notice of the actual quarterly increase a month before the fiscal year end/beginning and to just mail in the actual quarterly payment due now and the next one in May. Which I did for the quarterly then due. And I have complained about Empire Life to the Insurance Bureau of Canada and they said they don’t cover life insurance – just car and property insurance companies. I have also looked into getting life insurance elsewhere but have been warned to be careful here. Maybe I’ll go to CARP again on it and see what they have to say. Oh! When I get my new correct membership card.

3. I wasted last Thursday morning on the phone with Dell Canada trying to extend the service warranty on my leased desktop PC for another year. I might have been asking for them to deliver the sun and the moon. Except for instructing me how to do a check on the hardware in the computer to make sure it was all working (it was 100 per cent), the customer service rep in the finance department I got didn’t know what to do (she kept putting me on hold to check with her supervisor) and I had to repeat several times what I wanted and how I was going to pay for it. She finally gave me a quote and transferred me to someone else to take my payment info. Then back to her and after waiting some time she told me that there was a problem processing it but it wasn’t my card – it was Dell but she worded it like the problem was connected to me paying with a card. After being put on hold for more time, I hung up and tried to call back (to get somebody else) at the number she gave me. I got the usual Dell runaround from operator to operator to wrong country to wrong department until I landed back at the original place – but with la different rep who knew what she was doing. She got me a quote and it turns out the first rep had quoted higher because she had included a laser printer. Huh? I don’t have a Dell printer and that was never discussed with rep No. 1. This rep No. 1 had emailed me a “how am I doing?” email – twice – while we were still talking and there was a link to her supervisor. So I emailed him to complain. Got a quick reply and he wins the prize for stupidest person on the earth. He said the first rep. did it right, there was a “tool” causing the processing my order problem (Tool? We weren’t gardening or doing house repairs here? Did he mean software?). His grammar and spelling were atrocious for a supervisor. And he didn’t even apologize. But I may have gotten my just desserts in all of this, though – when I filled in the survey form that came in yesterday.

The list goes on. But that’s enough. People can be so inconsiderate and stupid.

So, I’m looking out the window at the sun shining and hoping I can go for a walk at lunchtime.

What is one stupid problem caused by someone else you had to deal with? And how did you deal with it?

Cheers.

Sharon

Only Child Writes

Something to look forward to in a few months

 

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Filed under Complaining tactics, Consumer action, Insurance, Only child, Problems, Seniors, Snafus, Zoomers

Only Child looks (again) at seniors and happiness

Only Child in one of her happiness situations - the garden in summer

Only Child in one of her happiness situations – the garden in summer

Are today’s older adults happy? If so, what makes them happy, or not? The more I googled for information, the more widespread information I found. The one I heard on the radio earlier today (and it doesn’t seem to be online) is the one I’m going to talk about.

According to this one, older adults’ happiness is based on four areas – each one “worth” 25 per cent.  After considering the genetic factor for pre-disposition for happiness or unhappiness, the areas are: environment, debt-free, relationship, passionate about something.

According to that survey, I’m about 50 per cent happy in winter and 60 to 75 per cent from spring to fall. Here’s my breakdown (pun intended):

  1. Environment: This is the variable one. It’s practically 0 in winter because I hate winter – the snow, ice, cold, even the rain, but mostly because I can’t get outside and garden or attend outdoor events without freezing. In the summer it goes to 20 to 25 percent because of the outdoor/gardening factors. The fluctuating 5 per cent is if there are house repairs and the like.
  2. Debt- free: Not me. I live the proverbial “hand-to-mouth” no matter what I do. So far I’ve managed to pay regular bills – including credit cards as payment comes due (except for the line of credit one – it gets the minimum payment and a bit more when I can afford it), even some house repairs (for the biggies I’ve had some help from my ex-husband) and for some unexpected bills. I’ve told my son that my estate will have to pay off my line of credit debt after I’m gone,  but that’s what small life insurance payouts are for. Unless I win the lottery or my book(s) reach best-seller status or no. 3 below happens, that’s the way it is. So this category rates 0 per cent on this happiness scale.
  3. Relationship – also 0 per cent for obvious reasons. After a few years of online dating, in-person singles events, and yes, even the see who is available at groups sharing your interests, I’ve come up with less than slim pickings. This doesn’t mean I’m not interested; I’ve just given up wasting my time looking.
  4. Passionate about something in my life – definitely a full 25 per cent – with my writing, teaching writing, gardening, reading, and a few others, even watching favourite TV programs. I can get transformed out of my misery (albeit temporarily, especially if a telemarketer phones) when doing any of those things.

So there you have it. But the survey/study organizers forgot one big factor here, especially for us older folks – good health. Sure, some of that is genetic and maybe some could come under “environment.” But I think health should be a factor on its own, changing the happiness factors to 20 per cent each.

Comments anyone? What makes you happy or unhappy?

Cheers.

Sharon A. Crawford

Only Child Writes

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Filed under Debt, Gardening, Gardening health benefits, Happiness, Health, Health Seniors, Hereditary, Money, Only child, Passion, Seniors, Seniors and Happiness, Sharon A. Crawford, Zoomers

Only Child’s win of ABC Blog award official

Only Child won this award. Part of the criteria when winning is to post their logo, so here it is.

One of the criteria for those who receive the ABC award from its creator, Alyson, of the Thought Palette blog (http://thethoughtpalette.co.uk/abc-award/) is to nominate other blogs and also to share briefly something about yourself, from A to Z.

I  recently wrote about my blog being nominated for an ABC award in this  post

https://onlychildwrites.wordpress.com/2012/03/06/only-child-abc-blog-award-nominee-on-memoir/ Now that it is official (thank you Alyson for awarding me this and Trisha http://trishadm.wordpress.com/2012/02/27/alphabet-soup-the-abc-award/for nominating me), it is time for me to do the A to Z list of  things which have meaning for me. In line with this blog’s content about writing my memoir, including all the offshoots into health, living the only person syndrome, time management, etc., and of course, my parents, cousins and my son and his partner, here is my short list.

A is for ABC Award (I couldn’t resist) but it is also A for my mother’s middle name “Amelia” and my middle name “Anne,” and for Alison, my son’s partner, and Alyson who gave me this award.

B is for blogging.

C is for Crawford, my last name.

D is for death, in relation to my parents. I still grieve.

E is for empathy with others who are only children – any age.

F is for my family.

G is for good, which despite all the ups and downs, I feel my life is (well 80 per cent anyway).

H is for my health, what is good about it, but maybe for some of the bad as it teaches me lessons and makes me curious to find answers.

I is for inspiration which fuels my imagination.

J is for Joker – a mild word to describe whatever causes the snafus in my life.

K is for Kleenex, something I use a lot, for allergies, for crying when sad, and when really exasperated.

L is for Langevin, my father’s last name and the name I was born with. I still use it, too.

M is for memoir, and also for Martin, my son.

N is for Nancy, an “old” friend from school – grade to high school, whom I reconnected with at a high school reunion almost ten years ago.

O is for ostrich, the way I used to handle problems and sometimes do now, at least as a delaying tactic.

P is for parents – mine – Julia and Albert.

Q is for quiet – something as an only child and now only adult person you can get lots of.

R is for retreat, something the nuns at my grade school and one of the high schools sent us to.

S is for my son, Martin and also my first name, Sharon. My mother once told me she had also thought to call me “Sheila.”

T is for Tim, a childhood friend who stood up for me against The Bully. I reconnected with him 12 years ago.

U is for umbrella – I had a synchronistic, almost psychic experience with an umbrella left in a park and my mother’s spirit in the fall of 2005.

V is for the first letter of the last name of three cousins on my dad’s side of the family. We used to go to their home sometimes for Christmas dinner.

W is for writing. What else for a writer?

X is for xylophone, which as a child I used to play (a very tiny xylophone).

Y is for yellow, the colour of the sun. In my childhood and today I prefer sunny (and warm) days.

Z is for Zoomer, what I am in age and partly in spirit now. My spirit is also with my childhood.

Now, it is my turn to nominate other bloggers for the ABC Award. I have a few in mind and will report in a future blog post once I have done so.

In the meantime, there is a Facebook page for ABC Award blog winners. Check out the comment with my blog post at https://onlychildwrites.wordpress.com/2012/03/06/only-child-abc-blog-award-nominee-on-memoir/ and go to https://www.facebook.com/ABCaward?bookmark_t=page

Cheers.

Sharon Langevin Crawford

Only Child Writes

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Filed under ABC Blog Award, Albert Langevin, Alphabet list, Blog Award, Cousins, Death and Dying, Family and Friends, Health, Lists, Martin Crawford, Memoir content, Mom and Dad, Only child, School reunions, Sharon Crawford, Zoomers