Tag Archives: Telemarketers

Only Child says beware telephone fraudsters

telephone_rotaryWhen I was growing up in the 1950s and 1960s the worst telephone problems were wrong numbers, kids playing tricks with possibly the odd harrassing call. The funniest one my Mom, Dad and I received was from someone calling for a taxi. We weren’t a taxi company but we had almost the same phone number as the cab company, except for one number. The taxi calls were annoying but not dangerous.

Not so nowadays. Telephone fraud is running rampant. Sometimes I think it gets forgotten with all the online scams and frauds. But phone fraud is real and sometimes  connected to your computer.

We seniors have to be especially vigilant as we are prime targets for these fraudsters. I am a former journalist with a jaded suspicious outlook on life, so I am vigilant. And angry when these buggers call me. Often it is a recorded message – even when you mistakenly pick it up and don’t let it go to voice mail.

The past week it has been two calls in particular – coming repeatedly during each day.

One is the fake Canada Revenue Agency call that if you don’t call them back you could be arrested. If you call the number they will want you to pay thousands of dollars and they use the arrest threat. I haven’t called them back because I had heard of this scam before. In fact my friend across the street was getting them last week too (do they target by geographic region?) and after four calls he phoned the Toronto Police Services. So beware calls from this number with the message to call the same number back 855-888-5927. This is not the CRA. I haven’t called the police yet because my online research shows they and other regulatory organizations are well aware of this fraud and this number.

The second call (again recorded) claims to be from the CIBC (bank), a Mississauga, Ontario branch and the caller (a woman) even has the nerve to state “this is not a scam.” But the kicker, what alerted me was the start of the call  where it mentions the name of the person they are contacting. It wasn’t my name and the name was inserted into the recorded message. They gave a reference number (8581721) you are supposed to use when you call them back at 866-751-2167. I didn’t call them back but I did put a complaint (online) into the National Do Not Call list. I also finally put my name and number on their list for those not wishing to be called by Telemarketers – although there are some exceptions of who can still call. And it takes a month to be effective – telemarketers have to update their lists you know.

Third one I’ve been phoned on is the Microsoft computer fraud. First off it is not Microsoft doing this – Microsoft may be guilty of other things, but not this one. I believe the way this fraud/scam works is that after the caller says he is from Microsoft, he tells you there is a problem with your computer and you have to give him your password. I didn’t let the fellow get any farther than stating he was calling from Microsoft. The first one I called him on his scam and he hung up. The second one stayed on the line a bit longer saying “It’s Microsoft.” Not likely. Microsoft doesn’t call you. I finally told him if he didn’t stop calling I’d call the police and I hung up.

What can you do when you get a suspicious phone call?

Never give out any personal information, including passwords.

If you are suspicious, you can hang up – but if you can get their phone number that is even better. Then you can go to http://findwhocallsyou.com/ and type in the phone number. Or chances are there are many more who have complained about the same number. Scroll down their numbers and click on the comments. The fake CRA one is listed.

Call your police department.

If in Canada, there is the Canadian Anti-fraud Centre run jointly by the RCMP, OPP and Federal Competition Bureau.

Get on a national do not call list.

Don’t answer the phone, but take note of the number and time of call. Chances are the most insistent fraudsters will leave a message in your voice mail.

More information on what to do and what not to do is at the Canadian Anti-fraud Centre 

And yes, details about the tax scam is on their site. So are details about other current scams – phone and online and who to report to about them. There is information on how to contact them as well, to report a fraud instance, online or call 1-888-495-8501. The website is updated daily.

Unfortunately we can’t go back to simpler phone times. And if I sound like an old you-know-what longing for past days, you got that right. Our world today is not really nice in many ways. So be vigilant while trying to enjoy what is good – like books, gardens, food, friends and family (not necessarily in that order).

Cheers.

Sharon

Only Child Writes

Only child prepares to battle telephone fraudsters.

Only child prepares to battle telephone fraudsters.

 

 

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Filed under 1950s, 1960s, Consumerism, Microsoft, Telephone Fraud and Scams

Only Child’s good, bad and ugly 2014 list

Only Child's damaged evergreens and new growth

Only Child’s damaged evergreens and new growth

As 2014 soon ends, many people are making resolutions for 2015. Before I do that, I have to let go of 2014 with my summary of what I thought was good, bad and ugly. Here is a partial list. Some individuals/organizations/ things are on both because they behaved both well and badly. The ugly are the worst offenders – what I never want to see again.

The Good:

  1. My son Martin – he is at the top – for helping his old mom out so much, not just helping with computer stuff, but helping with house stuff, including offering to pay for a much-needed living room chesterfield when I get one this coming spring. Hot on his heels is his girlfriend, Juni, for helping me sort out my digital camera usage and photos. More on Martin’s goodness in last week’s post (for what he did in December 2013). See https://onlychildwrites.wordpress.com/2014/12/23/only-childs-meaning-of-christmas-2/
  2. My garden (spring, summer and fall) for providing a sanctuary of colour, fragrance and creativity.
  3. My health – what is good about it. I can still walk most days and garden and still am able to live in my home.
  4. My home, especially now that the boarder has moved out and I have my home back.
  5. God, for when he does listen to me – on a few big things such as getting the boarder out and making my new novel publication and book launch, etc. happen.
  6. My city councillor, Janet Davis and her staff for helping me out when city departments don’t do their job and/or are rude.
  7. The incredible Grace in Bell Canada’s resolution department for straightening out bad service issues including incompetent, unfriendly and rude technicians and call centre and billing department staff. And for taking $50 off on my Bell bill for the company’s screw-up and bad service.
  8. My bank branch for being so helpful, especially when one of their tellers screwed up when I paid a bill and took it from Utility (water and waste) instead of Property Taxes. The manager went out of her way to get the funds transferred back to me, including the interest charges for “late payment” and wrote a letter to the City of Toronto Property Tax Department about teller error not any non-payment on my part. So I still have my stellar paying-on-time status here.
  9. Mike, the handyman, for being top-notch and quick in repairing/upgrading in plumbing, electrical and also painting, etc.
  10. My friends who help me, especially Bob (who recommended Mike), Tanya and Alex, Marlene, Kathy, Carol and Al, and the librarians at the Toronto Public Library branches who are supportive of my books, doing readings and teaching workshops at library branches.

The Bad:

  1. God, for the too many times when he doesn’t listen, for the horrible weather he brought us worldwide in 2014 (and December 2013 too) and not repairing all the damage he caused to all our trees and gardens from the December 2013 ice storm in southern Ontario, Canada .
  2. The boarder for turning into a pain in the ass, taking over rooms in the house she wasn’t entitled to, leaving a dirty mess when she moved out – she was a boarder, not a renter.  Note here: I did take her in when she had nowhere else affordable to go. She overstayed her “welcome.”
  3. Any of the six utilities and their staff who screwed up with service.
  4. Toronto 311 call centre for one person’s rudeness and patronization and at first not even going to put in a complaint and request. I sicced Janet Davis’ staff on him.
  5. Toronto’s garbage collectors – or two from the garbage truck that picks up the green bin (veggie and the like scraps, used facial tissues) who missed one bag (not the same bag each time) three times in October and even after my complaint, did it again in December. Don’t have these problems with the actual garbage bins and recycling bins as they are handled by machine from the garbage truck.
  6. Telemarketers and their comrades in email. The pox on them.
  7. The weather itself – it is extreme all over. Nowhere on earth is good and safe to live.
  8. Time for running off at more than the mouth with the result we are running around in circles.
  9. Any stressors who interfere with people’s health.
  10. Health again – not just mine but many of my female friends between 50 and 70 have so many health problems, some big, some not. But all interfere with our quality of life. I don’t believe this is just from getting old.

The Ugly:

(the worst from the Bad list): the extreme weather, God (the bad parts), the former boarder, health issues and time-stealers.

So, what will 2015 bring? We shall see. I’m planning on tackling the time issue and will be deleting and delaying as much as I can. And focusing on what is important.

Happy, prosperous and healthy 2015 to all.

Cheers.

Sharon A. Crawford

Only Child Writes

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Filed under Bank service, Extreme Weather, Family and Friends, Garden Destruction, God, Health, Health Seniors, Home and Garden, Ice Storm Southern Ontario, Ice storm Toronto, Martin Crawford, Only child, Sharon A. Crawford, Stress, Time, Time management, Toronto