Tag Archives: Life Demands

Only Child says snow snow – yech!

Last evening and overnight, Toronto, Ontario got blasted with the first snowfall of the year. At 14 cm it is certainly not the biggest snowstorm, but being the first one of this season, it seemed like way too much. Especially if like me you had to shovel all the white stuff. Especially when the two guys you used to hire to shovel your snow the past six to eight years seem to have disappeared.

As a senior, I shouldn’t be shovelling the results of big and/or heavy snowstorms. Especially as I am just now getting over a 48-hour virus – which was probably caused by an allergic reaction to too much dust. I don’t have time to dust my place very often and I certainly don’t have time to shovel snow – repeatedly during the winter season. Cutting the little lawn I have repeatedly in the summer is a different story. Especially using a hand mower as my late dad did.

Dad also shovelled the snow when I was growing up – until he got cancer.

But storms weren’t as bad as now back then (1950s and 1960s) – at least on a regular basis. Yes, we had some doozy winter snowstorms. I remember walking home from school at lunch time (yes, we didn’t stay at school for lunch unless we lived too far away) and the snow was up to my thighs. But I was so much shorter then and not so wise, not so knowledgeable, and well, a kid. Now, I’d just like to skip winter – not just for the snow but we get too much of this mixed precipitation and then there are the ice storms.

Actually shovelling the snow was very invigorating. Lucky my virus seems to have either disappeared or got buried for now. But I would still rather go for a walk…in the freezing cold? Temperatures nose-diving later today and will stay that way for the next couple of days. Brr!

Below my signature are a few more photos  of the snow on my property  before I dug in and shovelled.

Do you shovel your own snow or does somebody else? Or do you live in a rental apartment or a condo?

Do you consider snow shovelling a winter sport?

You can probably guess what my answer is as I don’t take part in real winter sports. But I like to watch figure skating – probably because I used o skate as a child and young adult – nothing fancy, just enough to keep from falling as I glided around the rink – outdoors or indoors.

Cheers.

Sharon

Only Child Writes

Recycling bins snowed in back of driveway

 

Backyard patio snowed in

 

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Filed under 1950s, 1960s, Dad, Life demands, Only child, snow shovelling, Winter Weather

Only Child on preparing for winter

Are you ready and all prepared for winter?

Today is the last day of the warmer weather in southern Ontario. Temperatures  start nosediving later today and it’s all downhill (literally, and I don’t ski) from then. We can look forward to snow, shovelling the white stuff,  freezing temperatures, winds, walking in slush and snow, but I hope no freezing rain and ice storms of any kind. Every time I think of the big ice storm her of December 2013 I want to hide away.

Hide away is part of what I plan to do this winter. I will go out if I have to – business meetings, book promotion events, and some dinners with family and friends – but less than in spring, summer and fall. Weather permitting, I also want to go for a walk a few times a week (in daylight). I am hoping to keep the running around doing grocery errands to a bare minimum so have been doing my usual winter grocery stockup, particularly when items on my list are on sale. Now if someone with a car would only drive me to get thses groceries, the running around would be less. Taxis and having grocery stores deliver (the very few that do and I do like to pick out my groceries personally) are too expensive for my budget. Kind of crosses out buying on sale anyway.

So what are you doing to prepare for winter?

Besides the grocery stock-up, I have had the eavestroughs cleaned and other house and property-related winter repairs and the like done. And the garden and  yard cleanup and the like is done except I have to put burlap on the junipers. Hoping to do that tomorrow. And for once I have my Christmas decorations up early (most before the end of November).

Now I’m looking at all the unread books to read and looking forward to curling up and reading them. And watching TV and listening to music/

And hoping one of the guys who shovelled my snow in past years will be available this winter.

At least I don’t have to worry about snow tires. Non-existent cars don’t need them.

Cheers.

Sharon

Only Child Writes

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Filed under Extreme Weather, Grocery Shopping, Home and Garden, Snow

Only Child asks: Is this good customer service? Part 1

Your customer service rep today

Customer service is becoming non-existent in my life if the past two weeks are any indication. Here is one of those real stories.

The Bank and the Safety Deposit Box

For 19 years I have had a safety deposit box at the same bank branch. The box’s location? Floor level. Not great for a senior with bad knees and bad feet and a bad temper when the first two act up.

So, I decided I would get the box changed to one higher up. Might as well get up in the world.

Well, pardon my knees – maybe I should have gotten down on them and screamed bloody murder.

No one at the bank branch seemed to know what the procedure was. First time near the end of the rental year for the floor box, when I went in about it, a teller told me to come in a few days before the actual fiscal year end. So I did and those who should know better were running around like the proverbial chicken with no head – except the chicken would score higher on the intelligence level.

The teller didn’t know but at least had the sense to check with Debbie, the Customer Service Manager. Debbie didn’t know how to close it either. Isn’t it her job to know the ins and outs of customer service? I was told that only the teller named Tina knew what to do and to come back the day it closes and she could do it all then.

It was beginning to sound like some secret ritual.

So I showed up the last day of the rental contract, the last day I could pay. Tina was there and transferred my payment from my chequing account. Tina tried to close the account and open a new one so the box could be moved.

The computer couldn’t do it. Tina said it would have had to be done a few days before and I said I did come in then but nobody knew what to do. She figured it would work on the Monday so said to come in then. Monday arrived and I was too busy with writing work (and dealing with other snafus – for another post), so decided to be courteous and call the branch and leave a message for Tina.

And ran into recorded voice mail hell. You can no longer just leave a voice mail message for someone at the bank branch. You get this female robot voice asking what you want – of course their less than pea-sized robotic brain has a limited number of what they will recognize. So the voice asked for my bank card number. Which I gave her. She said it wasn’t recognized and I immediately got back to square one when you call in.

I ended up calling the main line, complaining, and a very nice and smart representative named Dennis got me transferred to the branch…to Debbie, the customer service manager – oh excuse me, her voice mail. So I just left a message to pass along to Tina that I couldn’t come in today and was just calling as a courtesy. Tina called back shortly and I said I couldn’t come in before Friday but she wasn’t going to be in Friday. Friday is the only way this damn bank branch is open to 6 p.m. and I couldn’t see why I should steal from my work time to waste time at a bank because they don’t know what they are doing.

So I went in around 3 p.m. Thursday and got into the line. The manager, Vince, was walking by and I told him loudly all about my problem and that only Tina knew what to do to change safety deposit boxes, etc. etc. And that the others, particularly Debbie,  the customer service manager needed some retraining. He apologized – but I wasn’t impressed. He always comes across as an unintelligent jerk – a yes man who doesn’t listen. The previous bank manager, a woman, was so much smarter and helpful. She was quick to straighten out a mess one of her tellers made including writing the utility companies involved to tell them it was a teller’s error and I always pay my bills on time. But she’s not there and we are stuck with Vince and Debbie.

Tina did straighten everything out and I got my new safety deposit box at eye level. Tina also got my up-to-date email where  she said I would receive a survey. and I could tell what happened.

I expected the survey, but not a place to put everything.

The survey, not only had a place for comments about what happened, but asked the question “What would correct this situation?”

My answer? Get rid of Vince; retrain Debbie and train the rest of the staff.

Then I rated them: Tina A+, everyone else at the bank involved F-

Now when I go into the bank branch I’ll be looking to see if Vince is Gone Boy.

There are many more customer service snafu stories in the city of Toronto. Hang on – I’ll be writing more in upcoming posts. No one will be spared and sometimes I will name full names.

Cheers.

Sharon

Only Child Writes

 

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Filed under Actions Consequences, Banking, finances, Problems

Only Child – some hope on cancer

In the wake of Tragically Hip’s Gord Downie dying from brain cancer, I think we need some hope, some good news about this horrid disease that strikes and kills too many.

I don’t know how many of you watch The Weather Network on TV or online (I do both). But one of their meteorologists, Kim Macdonald, has been off for ten and a half months with breast cancer.

But Kim is back and she is winning over cancer. She is such a bubbly friendly person and I always enjoyed her weather reports, especially her 60  second roundups from across Canada. Often they featured animals doing funny weather-related things. Kim always used the right tone – not insulting or patronizing but more a showing of the fun when animals meet weather. She has been appearing on the weather casts late evening, sharing the time with other meteorologists – as has been the trend lately on that channel. Here is her blog Weathering Cancer. Inspiring.

Welcome  back Kim  – we missed you and glad you are better.

And on a personal note, one of my cousins who was first misdiagnosed with something else – but then correctly diagnosed with cancer when it spread to her lungs last year. She is getting better and the horrible chemo is actually shrinking the tumour. She credits family support and spending the summer at the cottage also with helping. Kim also had good family support.

Which maybe tells us something. You need friends and family to get through this cruel world.

I’ll end on another positive note with a link to actress Julia Louis-Dreyfus photos on her chemo session. Got to love her sense of humour here.

And what Kim Macdonald posts at the top of her blog:

I am a mother, wife, daughter, sister, cousin, niece, aunt and friend. I’ve made my living on television talking about what Canadians love to talk about… the weather.I have breast cancer. It is not who I am. It doesn’t define me and it doesn’t make me special. It is my adversary and as such it will challenge me like nothing has. I think that’s worth documenting.

 

Cheers.

Sharon

Only Child Writes

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Filed under Health, Health and Support, Kim Macdonald, Surviving Cancer, Tragically Hip

Only Child warmed by strangers’ kindness

Originally published on my author blog. But it also fits here as it deals with something an only child/adult runs into. And yes, it has to do with that trailer/shopping cart causing me big grief. I will add one thing to the story. I was able to return it to Canadian Tire and get my money back. Read all about it and how this author blazed unexpected trails here.

All thanks to the kindness of one friend and many strangers.

Cheers.

Sharon

Only Child Writes

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Filed under Books, Family and Friends, Gratitude, Help and Support

Only Child – Waiting for God(ot)

When I was a child (back in the 1950s and early 1960s – the grey ages) the family doctor made house calls. Made sense if you were too ill to go into the doctor’s office, but not yet emergency for the hospital. Today for the most part you have to sit around in the waiting room, waiting for God(ot), the doctor, to call you in. This waiting around business extends to (and more so) appointments with medical specialists of all ilk. You not only wait months to get an appointment. And God (the real God) forbid that you might have something serious that should be looked at right away.

Yesterday I had my twice-a-year warming a seat for close to two hours in my ophthalmologist’s office. The room was full, stuffy and it gave me a headache.

Some of the other patients  were waiting for God(ot) for a long time too. Some of us started to talk, comparing stories with each other. Two of them, after they finally got in, had to come back out and sit some more while their eye drops simmered so they could get the tests done.

I was lucky here – eye drops were put in to check the pressure behind my eyes. But no sitting around for that. In fact, my appointment wasn’t for a long time and the outcome was good – thanks to the triple prescriptions of eye drops in my left eye, that eye tied with my good right eye with a pressure of 16 – which is in the normal range. That’s good; otherwise the left eye could go blind.

My eye specialist is good at what she does. She is also friendly, helpful, and answers your questions,

So I plunged right in with the waiting room syndrome.

“Maybe you need a partner here,” I said.

She wasn’t offended. She explained that basically it was easier said than done. Any doctor could open his or her own office and make more money than she could pay them. She also seemed to go off on a tangent with the issue of doctors always want and need their residency time in hospitals. Not sure if she meant all categories of doctors. And the Ontario government needs to make changes in the system to allow more ophthalmologists to practice in Ontario, Canada, she added.

Passing the buck?

She may be working within a not-so-good system. But I think her office administration needs an overhaul. The secretary is just booking in too many people each day. I did talk to her a bit when I came in and asked about how long I would have to wait. Then she got into depending on how long they are in the doctor’s office, if any emergency people come in.

All that does have to be considered. But shouldn’t that be factored in when booking people’s appointments?

Or maybe the good doctor will have to do like my regular eye doctor – the optometrist does. He works part of the day on Saturdays.

And maybe the secretary is pacing the appointments better. None of us there booking our six months in the future appointments could get one before May 2018. That’s eight months, not six months, from now.

This is just one example of waiting for God(ot). Specialists for arthritis, cancer, heart have the same situation.

Who and what are to blame?

What do you think?

What is your personal waiting experience with your family doctor and any medical  specialist you have had to go to?

Cheers.

Sharon

Only Child Writes

And in case you wonder, I’m only posting to this Only Child Writes blog every two weeks. Still on Tuesdays. Because I  have another mystery novel in my Beyond series coming out this October – Beyond Faith – and all the promotion for that takes a lot of time. But you can check out my author blog which talks about that and fiction writing. I post to it every Thursday. Here’s the Sharon A. Crawford author blog.

It also give you a peek at the cover.

 

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Filed under 1950s, 1960s, God, Health, Life demands, Only child, Time management

Time is a four-letter word

The Rolling Stones had it right in their song about time not being on their side. It certainly isn’t on mine and from what I see and hear around me it isn’t on anybody else’s radar either.

Sure, the digital world we live in and this constantly being connected has something to do with it. But  too much coming at us non-stop and too much to do have a lot to do with why we feel frazzled and feel like we are running an endless race at Indiana 500 speed.

If I go back to when I was a child (back in the grey ages, of courses) in the 1950s and first half of 1960s, things seemed to be moving a lot slower and there was less to concern ourselves with. But that’s looking at it in hindsight and considering that back then I saw things as a child.

Life was not without its big problems, the main one being my father having cancer (that’s a topic for another post). But I don’t recall my parents, and certainly me, juggling so many balls in life as people do now.

A friend of mine, who is in the same age bracket as me, said she has three quarters of her life’s worth of information running around in her brain. That is part of it.

We also seem to have to do too much and need to learn to slow down – or at least cut some of the crap from our life. We need to ask ourselves what is important to us and that includes the bad as well as the good. If we have financial problems, we can’t say that isn’t important because we don’t like our situation. It stays in – at least as something we have to do something about.

But irrelevant things such as irrelevant phone calls and emails. Do we need to bother with them? Ignore! Ignore! Delete! Delete! Life is too crazy and too short to be bothered with what isn’t important.

Draw up a list of categories or areas in your life that are important to you. Keep it down to a half dozen or less. Figure out what under those areas are important and focus on them. And not all at once. One day it may be your family; one day it may be your health, one day…well you get the picture.

And yes, I know we all get the unexpected surprise – good or bad – and unless it is something devastating like Hurricane Harvey (for another post), you need to stop and think – is it necessary for me to concern myself with this? And if so, is now the best time?

It might help if I could follow my advice.

For those that wonder – my list of important categories is (in no particular order) Family, Health, Work (which includes my soon- to-be published Beyond Faith mystery), House and Garden, and Finances. Anything else shouldn’t even make the priority list.

Of course, some of the above often become mingled.

So it’s out intomy garden I go.

And that’s life.

Cheers.

Sharon

Only Child Writes

 

 

 

 

 

 

 

 

 

 

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Filed under 1950s, 1960s, Delete, Life Balance, Life demands, Only child, Organizing and Deleting, Prioritizing