Tag Archives: Fiancial Problems

Only Child’s financial woes continue – thanks to outside sources

Only child stews about financial woes

Only child stews about financial woes

Despite inheriting some of my mother’s ability to live frugally and have a financial budget, I am still having too many instances of running out of money the last week of the month. What really ticks me off for this month is that all the financial woes are caused by other individuals or government departments or banks screwing up.

Take yesterday as a big example of what can go wrong:

I was (and still am as of today) waiting for Service Canada, the GST people, Ontario Government and the like to sort out three payments I’m supposed to receive from forms filled in on my tax returns for 2015. So far I have not received the once a year Seniors grant all seniors get if we apply for it annually  (which I did). And for us low income seniors there is the property tax and energy credit – this one goes into your bank account once a month for 12 months and the GST rebate, put in your account quarterly. All should have been put in this month of July and they usually are. You have to have your assessment from the CRA first – well I got that over a month ago and had filed my 2015 income tax returns same time as every year – last week in April. But the money hasn’t been put in my bank account for any of those three.

To add insult to injury, I couldn’t access my bank account online yesterday to see if anything had been deposited. Neither could any other Scotiabank customer. Scotiabank was having computer server difficulties from an upgrade done over the weekend. I didn’t check my account on the weekend so don’t know for sure if the inaccessibility was all weekend or all Monday. What I do knowis  that when I checked – mid- morning Monday and several more times during the day to about 4.45 p.m., I still couldn’t sign into my account.

I wasn’t going to waste my time with a trip to my bank branch with nothing to deposit and no idea if there would be enough there to withdraw anything. (more on that first part shortly). Okay, so I decided to do the telephone banking. Wouldn’t hurt for once. But I couldn’t get very far there. When you get the recorded voice it tells you to press 1 for text and press 2 for screen. No option for land line phones. Excuse me – we don’t all have smart phones. So I pressed nothing and got a repeat of the recorded message. I hung up and had to call customer service. At least I got a good service representative who knew her stuff and not only gave me my bank balances (Nope! No government deposits then or today either when I was able to access my accounts online), she also agreed to pass along my complaints to her supervisor and from there it would go to a manager. I requested that manager call me back about it. Besides the complaint about the telephone service missing the third option, I also complained about the misleading pop up on the bank website when you tried to sign in to your account. The pop up had Scotiabank’s apology for the inaccessibility online but suggested bank customers could use their mobile apps as that function  was still working.

Is all this access setup (excluding the outage) discrimination for those who don’t have all the latest technology?

And being a former journalist, I dug further. At the Canadian Outages website  I found out more information including a lot of other disgruntled Scotiabank customers. And some of them like me have computers and land lines. No smart phones with mobile apps, not that everybody with a mobile could connect to their Scotiabank with the mobile app – it wasn’t working all the time either. Check out the Canadian outages website – there are more comments on the bad Scotiabank service. Even though I am not for all of this excess technology, the basic online account and being able to access it I find is necessary. If you think I’m lazy, think about people with mobility issues who can’t exactly dash off to their bank branch.

And I am still waiting for one of my major business clients to pay me for a writing course I taught for them (and their patrons) in June. I’m still waiting for my cheques despite submitting signed contract copies twice (one as far back as the end of April)  – the second submission (all by email) was because the client’s administration department had lost one of the first submissions. The person I was dealing with in person for the course did his part re getting the process going for my cheques and has been diligent in following up on all my inquiries. It’s the administration and financial departments there that messed everything up.

So that is why I am sitting (and fuming) with less than $75. to buy necessary health supplements and food.

Now if I was a lazy bum and not a senior, maybe I could blame myself.

But it’s not my fault and I’m doing all I can to get things fixed and moving.

No wonder I’m cranky a lot.

At least I did receive notice from Service Canada (via regular mail) that my GIS is being continued for 2016 to 2017 and it and my OAS (both for seniors) have been increased. They gave me the amount. Supposed to start with this month’s payment – tomorrow – in my bank account.

Now, let’s hope it gets deposited July 27, 2016 and I can see it online.

Seeing is believing – that’s my motto for living. “Hope” is a four-letter word.

Cheers (I think).

Sharon

Only Child Writes

 

 

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Filed under Bank service complaints, Banking, Clients, finances, Life demands, Mother, Old Age pensions, Poverty

Only Child’s thoughts on living below the poverty level

Only Child  contemplates living in poverty

Only Child contemplates living in poverty

A Google search on poverty levels in Toronto brought up this shocking information. The poverty level for a single person is $19,930 a year. That’s after taxes. Depending on your sources, that figure pertains to somewhere before 2014. See http://www.povertyfreeontario.ca/poverty-in-ontario/status-of-poverty-in-ontario/

Before or after 2014, that figure really hit home with me.

I just finished doing my 2014 income taxes in late April, so income before and after taxes was still in my mind. It turns out I am living around the poverty level for a single person – but before taxes, so I guess after taxes it is below the poverty level.

And that’s with having a boarder here most of last year – until late October – I kicked her out – with a few months leeway because according to her plan she could be here indefinitely until she found a job and was secure for six months in it. She is/was on social services (called Ontario Works here in Ontario). So the extra low monthly boarder rent income wasn’t making much difference to me as the poverty-line figure shows. My friends told me this boarder was just taking advantage of me anyway. But that’s a story for another post. At least my hydro and water bills are much less now.

I am also a senior and while I am grateful for the Old Age Pension and Canada Pension Plan, they aren’t high enough. Especially the latter, which varies with each person depending on how much you put into it when you worked. And being self-employed for the past 18 years, and before that, sporadic full employment from the late 1970s, doesn’t help increase the CPP. The Federal government does give you some extra CPP allowance (seven years I believe) to allow for raising a child from birth. There are tax credits that are doled out monthly and one in a lump sum – some are senior-specific. And I do get some alimony from my ex-husband.

My self-employment? Not as lucrative as even a couple of years ago.

The Feds also have something called the Guaranteed Income Supplement, which I signed up for when I signed up for the OAS. But I haven’t heard hide nor hare back about that – probably because your income has to be under $17,088 annually. See table at http://www.servicecanada.gc.ca/eng/services/pensions/oas/payments/index.shtml

That’s  $2,842. less than the poverty level income for a single person. Something is wrong here.

All that isn’t enough for the rising costs of living. I have health issues and take natural supplements because drugs don’t agree with my body. Yes, there are drug plans for seniors and others but you are on your own with natural supplements. The basic Ontario medical coverage gets skimpier and skimpier in what it covers and purchasing extra health coverage from private companies is too expensive.

So I end up using my line of credit to cover the more monthly expenses than money coming in. And I don’t go on shopping sprees for anything and take only one holiday a year – visiting family. I forgo a lot of entertainment (like plays and movies and some concerts) I would like to go to because I can’t afford it. Free entertainment is what I look for. Street festivals and other free events and lectures outside home. I walk a lot, garden, read (mostly books from the library but I do buy a few from writing colleagues) and do readings and other presentations with other crime authors for my Beyond mystery series. I socialize with friends, an occasional meal out – sometimes they pay – and sometimes we go to garden events (free ones) together. I am fortunate in that I have a son who helps me with computer problems and takes me out to dinner for my birthday and Mother’s Day. He is even paying for a new chesterfield for my living room – his idea at Christmas – if I can find the time to finish looking around for one.

This all makes me wonder how others with less or even the basic poverty level income, can manage. I don’t have to pay rent as I’m a homeowner (and fortunately no mortgage), although with all my utility bills needing paying this month, plus other regular monthly bills to pay, the total here came to above what my May income is. And that’s before the cash items such as food and health.

So I grow some of my vegetables and fruit in the garden.

That is if I can get someone to take me to the garden centre to get some topsoil. Another long story here for another post perhaps.

No wonder I’m cranky a lot of the time. I think I have a right to be cranky.

Cheers.

 

Sharon

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Filed under Family, Gardening, Health, Health Insurance, Health Seniors, Healthcare coverage, Income Taxes, Money, Old Age pensions, Only child, Poverty, Seniors