Tag Archives: Anxiety and Stress

Empire Life Insurance apologizes and Hudson’s Bay reimburses

The garden is one way I have to heal

The garden is one way I have to heal

Last Friday, I followed through with phoning Empire Life Insurance and got a reasonable person in the call centre. After explaining the situation, she said she would look into it and get back to me Monday after 12 noon when she was back into work. When I said I had a dentist’s appointment that afternoon, we sorted out that I have vm and she could leave a message.

She did a couple better than that. She waited until 6 p.m. yesterday to call to make sure I was back home. And she fixed it. She checked my computer file and said there was a flag on it since 2013 to not send the letter and to automatically up the premium at the beginning of each new fiscal year in August. She explained that the letters are generated (from the computer) automatically and  sent out automatically unless someone follows the flagged info and someone missed doing that this year. She said it was human error and she apologized for the company. She also told me the amount of the increase which starts with the August bill and confirmed that the amount on the quarterly bill I have is the right one to pay by June 1  and to ignore the amount in the letter and the letter itself.

I accepted her apology. So, no repercussions for Empire Life Insurance Company now.

The companies doing something to fix their errors continues. I have mentioned before having problems with my prescription glasses which I bought at Hudson’s Bay Optical in December 2014. Unfortunately their warranty is only for one year – which covered the replacement of one pair of sunglasses last fall because the one frame handle kept falling off and could not be screwed back in – only could be temporarily glued. They still had one more frame like it, so the lenses were switched to those frames.

Last month the same thing happened with the new frame and in I went and had it glued back on with the caveat that new prescription glasses would need to be purchased as these glasses frames were no longer available.

Mother’s Day at the restaurant the frame side fell off again. My son snapped it in. Then two weekends ago, the right lens popped out of the regular prescription glasses. When I went in to have them popped in (this is free), I ordered a new pair of prescription glasses and of course had to pay full price as the warranted expired in December 2015.

The saga continues. Last Saturday the lens again popped out of the regular glasses and in a very bad mood I took public transit to Hudson’s Bay Optical. They didn’t mind popping it in again and did so. I was wearing the sunglasses and so just put the regular glasses back in their case. They did check and said the new sunglasses had left the manufacturers on Thursday and should arrive this week, Tuesday or afterwards. They also said the manufacturer is in the United States, which would explain the long time frame (pun intended).

Does this also explain the poor quality of the glasses? Because I decided to complain to the manager about all this nonsense. By then I was out of the optical department and walking through the cosmetic department. One of the cashiers called the manager and he came down.

We discussed the glasses problem with me making comments about the poor quality of the glasses and I never had this problem with Sears and had only switched to Hudson’s Bay Optical because the Sears store downtown had closed and the mall locations of Sears are too far for me to go on public transit. I also said I had been wearing glasses for 46 years and had never had lenses pop before. I also complained of the one-year warranty Hudson’s Bay policy compared to Sears two-year warranty policy. He said he would see what he could do about that.

Then he decided I should get half the amount back of what I paid for the sunglasses and had the clerk in cosmetics do the transaction.

While we were talking he noticed that the frame on my sunglasses had again become detached. I handed him the offensive glasses and like my son had done, he snapped it back it.

The next morning at home I noticed that the lens for the regular glasses hadn’t been popped in correctly – it was the same as I managed to do to pop it in with one corner not all the way in.

I’m hoping it stays until I go in later this week to pick up the new sunglasses. And I’m not wearing the sunglasses much if at all in case the frame falls off again. I cannot pop it back in.

The glitches/snafus are getting to be too much and they have affected my health. Last Thursday, I dealt with five problems – all sorted out; Friday was calling the insurance company. Yesterday I finally had that filling put in the back bottom tooth, so hope that is now going to be okay

What all this stress, all this having to be my own consumer advocate is doing is making my IBS and the like worse and it is scaring me. I’m making some changes – more exercise as in walking and gardening (neither of which was done from Saturday to yesterday because of the cold weather). Today it is still too cold to do more than collect fresh flowers but I hope to get out for a walk. I am changing my diet slightly, but mainly starting to drink more water as I’m sure I’m dehydrated. Have also done some more research on the Internet and will see a nutritionist at the Health Planet for suggestions on supplements to help.

And do some meditation regularly and other stress reduction things. Plus get more sleep. Eliminate some stuff from my life and postpone some.

All this may be very well. But God will have to do his part, i.e. stop sending me so many problems in all areas to deal with. And send me some more money to ease the financial burden. The latter is starting to happen. But the first part has to happen or all the lifestyle changes in the world may not be enough. I don’t have the good fortune to have a partner to help with things so the burden of all falls on me. Lessening it would be very helpful.

That’s my take anyway.

Cheers.

Sharon

Only Child Writes

 

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Filed under Anxiety, Consumer action, Digestive disorder, finances, Gardening health benefits, God, Healing through gardening, Health, Help and Support, Home and Garden, Life Balance, Life demands, Life Insurance, Meditation, Older Women living alone and health, Pain, Worrying

Only Child terrified of heavy rain and wind storm starting Wednesday

01910012As if dealing with the snafus connected with the preparations for my East End Writers’ Group’s 15th anniversary presentation for Wednesday evening weren’t more than enough, there is a big storm coming our way the same day. It’s the remnants of Hurricane Patricia plus a clipper from western Canada. And I am terrified.

Terrified of too much rain and floods and high winds. Terrified of the potential damage to property. I worry about water getting in the basement, especially as for some of the time the winds are from the east, and if so how much water and the cleanup. I worry about eaves trough issues – eaves troughs have been cleaned twice so far this year but the leaves keep falling. Problem is walnut trees hanging over from the neighbours’ property. I’ve been keeping an eye on the situation and early this morning noticed some leaves and small branches (that’s how it falls) sticking over the eaves troughs. So immediately I called Gerry who cleans the eaves troughs but he can’t come today as he has to work at his main job (usually he works nights). He suggested tomorrow morning AFTER I had told him about the big rain and wind storm coming Wednesday.  He is coming Friday morning to clean out what the wind sends down during the storm. So I climbed up on a chair and started tying to remove the leaves with a rake. Not high enough to see what’s going on, but I have vertigo and was getting dizzy. I got a hold of Mike who hopefully will come today and clean out the eaves troughs – it will cost me more, but if he can do it today during daylight, that will be a big help.

Terrified of roof, tree, etc. damage and the consequences.

Terrified of power outages and the consequences.

My nerves are so much on edge that my respiratory infection which was showing signs of getting better, is now in a bit of a relapse. It’s all this stress that keeps coming at me – in spades. I noticed that over the weekend when I had little stress the healing had progressed. But from early this morning, no.

I had been sticking to natural remedies because of my allergic reactions to most anti-biotics. And I had decided to see a medical doctor to check out my tinnitus but now he will have to check out the respiratory infection and I’m terrified here – of both the diagnosis and the treatment. My trust in medical doctors is very low because of past experience, which is fodder for another post. I would really like to go to a naturopath but they aren’t covered by our provincial health insurance so I can’t afford the cost. After paying some bills today and taking out money for cash expenses, my bank accounts are almost depleted.

Seniors day as I call it when the old age pensions and the like arrive, isn’t until tomorrow.

Sometimes I think life is too much of a struggle. It is no fun not having a partner, or whatever you call a significant other.

As for the weather, which is at the heart of all the current problems, I can only say what the lady in the bus back in May said.

“God controls the weather.”

I hope he gives us all a reprieve with a much less severe storm. I have my wishes here and am presenting them to him. I hope he listens to me and does the right thing.

It’s not just me involved here – there are all the others connected with the East End Writers’ Group presentation Wednesday and on a much broader scale all of us living in southern Ontario.

If you want to read more about the storm (and get terrified), go to The Weather Network http://www.theweathernetwork.com/ and enter “Toronto” in the Find Your Forecast box.

Cheers.

Sharon

Only Child Writes

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Filed under Anxiety, East End Writers' Group, Extreme Weather, God, Health, Life demands, Living alone, Old Age pensions, Only child, Power Outages, Trees and Shrubs, Uncertainty, Weather

Only Child hits the stress factor

Only Child's relaxing corner  in the backyard - when the garden finally flowers

Only Child’s relaxing corner in the backyard – when the garden finally flowers

There are many studies and articles about how stressed-out we are. It seems to be the norm to be over-busy and stressed out. It’s the so-called remedies that I don’t agree on. One in particular – change your attitudes on your life.

Yeah, right. As if that would get rid of the stress in your life. If it would work, I would try to change my attitude. However, as I mentioned in last week’s post, as one stressor goes, another one pops up to take its place.

Let’s consider changing your attitude. There is a big risk here of going into denial, i.e., you don’t have any problems so you don’t solve them. You might also fall into the Pollyanna attitude. And we all know what happened to Pollyanna. In the 1960 Disney movie of the same name, Pollyanna fell from a tree and was crippled.

So attitude change won’t work for me.

I’ve decided on a three-prong approach:

1. Take a long hard look at just what my stressors are and try to eliminate what I can. I know I said that one will pop up as one is deleted. But there just might be some that can go for good – so that would be one or two less included in the stressor list.
2. Learn to relax – that’s the biggie – but meditation has helped me in the past. It won’t eliminate the stress but might help the cortisol level and my immune system. Because of some physical medical conditions, I already have a compromised immune system and stress capulted it into high gear. No wonder I’m having a hard time getting rid of a viral respiratory condition in my neck and cheek glands, which started as sinusitis and is threatening to include that again. Here, my garden (whenever this weather decides it is actually spring – plants are about a month late this year) can help, both gardening and sitting in the garden and reading.
3. Solve the damn problems – and pick and choose wisely, which ones to tackle. And try not to tackle all at once – if it can be helped.

Here are a few articles and studies on ways to eliminate or reduce stress. I don’t necessarily agree 100 percent with them, but here they are anyway.
Stress and Positive Attitude
http://www.mayoclinic.org/healthy-living/stress-management/in-depth/positive-thinking/art-20043950
Stress and Aging http://www.economist.com/node/18526881
And my favourite – Eliminating Stress Brings Pain Relief
http://www.everydayhealth.com/pain-management/stress-and-pain.aspx

 

How do you tackle stress? Is it killing you? I’d like some comments.
Cheers.
Sharon A. Crawford

 

Only Child Writes
Sharon A. Crawford teaches memoir writing workshops and courses in Toronto, Ontario, Canada. Her next workshop, Getting Your Memoir off the Ground is Saturday, May 10, 2014 at Hugh’s Books and the Studio @ Hughs in east end Toronto. If you are in the Toronto area and want to learn more about writing memoir, this might be the workshop for you. More details on at http://www.samcraw.com/Articles/SpeakersBureau.html

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Filed under Gardening, Healing through gardening, Health, Only child, Overwhelm, Pain, Problem solving, Problems, Sharon A. Crawford, Stress