Category Archives: Computer problems

Only Child why no posts for awhile

I have not disappeared off the face of the earth, although sometimes that sounds like a good idea. But I am stubborn and determined, despite being very cranky this winter. But for good reasons – and these reasons are why it has been awhile since I posted here.

My intent is to resume posting – at least every other week and hopefully getting back to weekly postings.

So what has been in my way?

Well, one of the biggies is sporadic or no Internet access – for just over a week late in February. Even my land line went on strike off and on. Combination of old phone wires and old modem and bad luck. I got a new modem and the fibre connection – which is fine with the Internet but I don’t like it with the phone. I have to keep the modem on 24/7 so the phone will work. The 24/7 is okay but not the phone’s dependency.

What’s wrong with this picture? The modem has a battery, but if there is a power failure the battery lasts for only 4 hours. For major power outages that is not acceptable. You might be able to phone the hydro utility, a family member or friend during that time. But if for some reason you have to call the family member or friend or 911 after that and can’t… I’m a senior and need my land line to be an actual land line – not off in cyberspace land. And don’t tell me to get a cell phone – they operate on batteries, so will run out of juice. During the big power outage in southern Ontario in December 2014 (thanks to the ice storm), my landline was my lifeline to my friends and my son. There was a boarder living here then – she had a cell phone and couldn’t use it because it needed recharging.

From another era. Are we too far in the other direction?

Bell Canada smarten up here.

The other biggie is the weather in southern Ontario (and elsewhere -no one has been spared). Too much snow, too cold, mixed precipitation, rain on its own, damaging winds (fortunately the power didn’t go here in Toronto then and I had just had the new Bell fibre system setup and connected two days before). Among other things, I have had to move a dental appointment three times because of weather. It is now on hold until spring, unless it turns into an emergency. Dealing with this weather is and has been horrendous. Below are a couple of shots I took of the outside – at the beginning of one of the big snowstorms.

Above photo – recycling bins waiting to go to the curb. Hah!

 

My backyard patio – where I eat in summer.

The list goes on and on. I swear on one of my pile of mystery books that 95 percent of my problems are not caused by me – they come from what I call “outside” but I have to deal with them. From what I hear from others, I am not alone with this scenario. Many others have been hit with a lot of bad luck since January 1 of this year.

I am a Sagittarius and for 2019 Jupiter is supposed to be my ruling house, meaning lots of good things happening. Well, you astrologers and would-be astrologers, that is bunk and some of us are living proof of it.

Could it be something in the air causing all of this?  Or? (You substitute what you think here).

And what do you think anyway. How is your 2019 so far?

For the record a few good things have happened in my life this year. But the balance of good to bad (or should that be bad to good?) is lopsided. They say that into our life some rain must fall – my emphasis on the some. But we are getting hit with torrents of rain (metaphorically speaking) t seems.

So, my personal way to deal with this? Go after the big trouble-makers/big problem causers and let the rest slide. Connect with the people in my life who really care and I really care about. And

WRITE! WRITE! WRITE!

I am a writer after all. See my website for more on that.

Like author John Irving once said
“Half my life is an act of revision.”

Cheers.

Sharon

Only Child Writes

 

Beyond Faith book cover

 

 

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Filed under Computer problems, Extreme Weather, Family and Friends, Good and Bad Luck, Life Balance, Life demands, Problems

Only Child Tallies 2015 and previews 2016

Only child ponders 2015 and 2016

Only child ponders 2015 and 2016

I know I’m a day early posting but I’m experimenting – might change to Mondays for weekly postings after last week. Then I wrote the post on Monday but set it to go live Tuesday at noon. But I wasn’t too clear about when exactly I was writing and with the weather timing, it became confusing when it was posted as I had set it.

2015 has finally come to an end. It was a roller-coaster year all over and personally. Here are a few highlights of the bad and good – not just personal. And I promise it will only be some – if I put all in, it might fill the proverbial book.

The Good, the Bad and the Ugly (in no particular order)

Health:

In the past 13 months four friends have been diagnozed with cancer. The first of them is clear after one year. And my friend next door has a very aggressive lung cancer and is now undergoing chemo-therapy. I will talk about this more in another post about cancer. As for me, I have had to deal with an on-again-off-again respiratory infection for five months, going 85 per cent deaf for six days, new and old allergies (including a local allergic reaction to a wasp sting, an injury from a fall, and a dental emergency. Plus some of my usual health issues. Getting old is no fun. But wait a minute – my friend with cancer is only 50.

Weather – all over it is catastrophic – too much rain, too much snow, floods, floods, floods, hurricanes, tornadoes and the like, too dry weather, forest fires, etc. etc. You name it and somewhere on this earth it is happening. Don’t believe me or think I’m exaggerating? Go to the The Weather Network and check it out. My take here is it is a combination of green gas/climate effect and to quote what the lady on the bus back in May said “God controls the weather.”

On a personal level with weather, water got in the basement three times from rain – not a lot. But it isn’t supposed to be happening because it was all waterproofed nearly five years ago. It worked for nearly two years, then stopped. Attempts to get the contractor to fix it haven’t worked, so I mention his name to warn people not to hire him. Nigel Applewaite.

House repair problems – from iced eavestroughs and downspouts, to unlevelled toolshed, to broken rain barrels, to electrical upgrades, etc. etc. The latest – discovered New Years Day 2016 – a window with a non-working lock – suddenly – this is a year and a half old window with a lifetime warranty (well longer than I will live anyway). I have to phone the window company today and being the untrusting person I am from previous experience – there could very well be problems with how it gets fixed/if it needs replacing and if they try to charge me, saying I damaged it, which I didn’t. It stopped working; it’s defective.

Consumer issues – mostly with utilities from the long (month and a half) business with Rogers Cable taking 8 visits to find out the cause of the on-again-off again no service. I pay  my bills so that is not it. What it was is a cable outside between the poles – which I kept telling each of the seven technicians (one was sent for two calls – not two in a row) who came. Only the last one listened – a seasoned technician. He checked outside – yes, a cable needed replacing and he called in for the service technicians who do that to come in. Cable TV service was up and running within a couple of days. In November and early December , the digital cable adapter has been acting up – they are documenting that and it can be replaced if necessary. If so, I may have to pull my senior ticket to get someone to come here and install it for free. I haven’t a clue how to do that. But I’m hoping all the reception works fine.

The other utility screw-up was when I had to change my Enercare heating protection plan to the more expensive boiler one. Unknown to me, years ago. one of the previous companies (Enercare took it over) had signed me up for the wrong plan. The fellow I talked to said I could get the discount for the first year because it was a new plan for me. I also booked a furnace cleaning – included in the plan. A few weeks later after I received an email about this plan with the full rate being charged, I phoned Enercare. Not only had my furnace cleaning appointment mysteriously disappeared, they were saying I wasn’t allowed the discount for the plan itself. I kicked up a big fuss and finally got a supervisor, who said they would check the recording of when I was signed up and get back to me. I was told I couldn’t book a furnace cleaning until then, but I called in again and did so. And I wasn’t pleased with this techs cleaning summary – he never said anything except that all was okay – until I got the electronic version of the checking – my furnace which is 13 years old got a rating for a 20-year old furnace. But I finally heard back about the heating protection plan. Yes, I had been promised the discount, so I have it.

Computer problems – including the old desktop computer with Windows XP finally not able to handle all programs. My son, Martin to the rescue who helped me get signed up with another Dell Lease . Microsoft’s bad move trying to shove Windows 10 at those of us who have either Windows 7 (that’s me) or Windows 8.1 on our computers, including “accidently” downloading it on some people’s computers. That, plus any new PC will have Windows 10, and the not-so-good screen setup for good lighting and vision (tied into Windows) and trying out my son’s Mac laptop has convinced me to lease a Mac laptop this coming fall when the PC laptop lease expires.

Public transit problems – from city subway and other upgrades to service disruptions to VIA rail never failing to screw up the service when I return from holiday – no matter how my travel itinerary is set up. This latter has actually happened in 2015, 2014 and 2013.

Never enough time to do what’s important – partly because of having to deal with some of the above such as the consumer and house issues.

That’s a sampling.

On the good side for 2015, I will mention now and elaborate in next week’s post on a few of them.

  1. My family, especially my son, Martin and his partner Juni – for their support, help, etc.
  2. My friends – same reason and for just being my friends – Margaret, Nola, Tanya, Marlene, Diane, Bob, Sheila, Reccia, Ellen, Rosemary, etc.
  3. My neighbours for their help – some are friends, too.
  4. My writing and getting books published, writing books, promoting my books including presentations with other crime writers,  my writing group, my clients – the list is endless here.
  5. My health – what works – I can still walk, hear, see (the latter two have some “getting old” features), talk (some people probably wish otherwise).
  6. Good books to read
  7. Good TV programs to watch.
  8. Cooking, trying new recipes, and eating, too.
  9. Walking around and exploring Toronto.
  10. My garden – despite tree problems. I miss the garden now in the cold snowy winter weather. Spring to fall going out in my garden even just to sit calms my nerves, gives me hope and peace, that not all is bad in the world.

These are only a few. May we all have a good, prosperous and interesting 2016 without a lot of the bad stuff from 2015 or new bad stuff.

Cheers.

Sharon

Only Child Writes

 

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Filed under cancer, Complaining tactics, Computer problems, Extreme Weather, Family and Friends, Faulty Contractors, Floods, Gardening and depression, God, Health, Help and Support, Martin Crawford, Only child, Public Transit, Railways, Rogers Cable TV Service, Time management, TTC bus and bus station upgrades, VIA Rail, Weather

Only Child condemns Microsoft’s Windows 10 marketing

Computer_Assault_2I want to go on record as being 100 per cent opposed to the aggressive marketing Microsoft is doing with its new Windows 10. “Aggressive Marketing” is probably putting it mildly. Many of you with Windows 7 or Windows 8.1 have experienced this attack on our computers. Some of you may have wanted to upgrade to Windows 10, but maybe not now. Some of you have had no choice.

The horror stories abide – just Google and get into some of the forums. The one that I think wins the award for most invasive and disrupting someone’s business and its functions is the fellow who was at a conference who turned on his laptop for notetaking and other conference business-related functions. Imagine his shock and surprise when he found Windows 10 downloading and later installing when he didn’t even okay it.

Since the October 2015 monthly Windows updates, the nasty Windows 10 icon has showed up in the updates box. If there are other updates listed you can get into the list of what is available (there is another way which I found by a fluke but can’t remember offhand) and hide it. Earlier this year, in previous monthly update, Windows snuck in an update numbered KB3035583 – details for it were just the usual security update blurbs. No indication that it prepared your computer for Windows 10 download and installation. Before that Microsoft had snuck in a “Get Windows 10 free” connection on your computer toolbar. Apparently, that was supposed to be their okay to do the nasty.

It has been a lot of reading online and trying different things to get the damn Windows 10 upgrade from even showing up in the update box when you click on Windows Update. Woe to you if you have your updates set to automatic and have been just letting Windows do the updates as you shut down your computer. You have to change your Windows Update Settings to “Check for updates but let me choose whether to download and install them.” And hide that KB 3035583 or maybe uninstall (like I had to do) first. Good luck. No guarantee that Microsoft won’t automatically download and install Windows 10 in 2016.

I always went into the Windows Update and checked it out, when the Update (the orange exclamation point) showed up in the Shut Down box). But until I figured out a way to stop it – for now – I was afraid to shut down my computer. In fact, I cancelled going to the doctor’s because of it. You might say this Windows 10 snafu is bad for my health.

This is more than a bad business marketing decision on Microsoft’s part. Microsoft is offering Windows 10 upgrade free to those with Windows 7 and Windows 8.1 for a year. It is supposed to be optional? You think? Whoever came up with this marketing idea and those who put it into practice, should be named all over social media. And they should be fired. Because this is not ethical; this is not moral. It is an invasion of our privacy and it wouldn’t surprise me if it was illegal.

I was resigned to having to get Windows 10 when my current leased Dell laptop will run out next October and I leased another laptop. I figured that by then a lot of the bugs new systems get would be fixed (I know, there are always patches). Having lived with Windows 7 a few years back when it first came out and all the weird things that happened – I even had to have Windows 7 re-installed by a professional and that cost a fortune in my books. Now with Microsoft’s bigger than big booboo, I’m changing my plans. No offense to Dell, but I’m switching to a Mac. Ditto when the desktop PC’s lease runs out – but I have over two years for that. Meantime, I hope my son (who is in the computer business and encouraging me to get a Mac) will let me try out his Mac and give me some pointers on the differences in using a Mac and PC.

I bet a lot of others will switch to Macs. Microsoft you really screwed up this time.

Meantime, here are a few links to where I did my research. One of them is the well-known Windows and Office guru Woody Leonhard. I like his wit and knowledge. You can go to his webpage to read his regular postings on Windows and Office here 

The article is appropriately titled

How to clean the Windows 10 crapware off your Windows 7 or 8.1 PC

Here are a few more links, randomly selected, on the subject:

http://www.extremetech.com/computing/214070-how-to-delete-microsofts-unwanted-windows-10-download-files

http://blog.ultimateoutsider.com/

There is lots more – just Google for them.

 

Cheers.

Sharon

Only Child Writes

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Filed under Computer problems, Consumer action, Life demands, Microsoft, Only child, Problems

Only Child looks for any silver lining

Only child contemplates the world we live in

Only child contemplates the world we live in

The world circa 2015 is going to worse than hell in a hand basket. Try nowhere in a rocket. Even Superman, faster than a speeding bullet, can’t save us.

Every day I wake up to more bad stuff – both in the wider world and personally.

The worst part may be that 90 to 95 per cent I didn’t cause.

Consider the following:

Worldwide: the weather – there is not a place in the world that is safe from extreme weather. Those who follow my blog posts here know who I blame for this (Hint: “dog” spelled backwards). Even waking up to the sun shining doesn’t provide much hope. Think skin cancer, windburn to evergreens, etc.

Worldwide: terrorism, financial debt, unemployment, overuse of too much technology, rudeness as the norm, etc.

Personal: problems with utility companies (don’t get me going here), computer problems, house and yard damage (much due to weather) and resulting financial problems and health problems, time management problems (some of the latter is my fault), etc.

I think you get the picture and it isn’t pretty.

The only solution seems to be to get away from it all – but where to go – a one-way ticket to outer space?

So I “hide” deeper in my writing. But excuse me – first I have to finish going through all the year-end bookkeeping for my business and do the tax stuff. No doubt to get “robbed” by the CRA – more money I don’t have much of to be forked out.

I am polishing up my tin can – a big tin can.

Lottery tickets don’t work for me.

 

Cheers.

Sharon A. Crawford

Only Child Writes

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Filed under Civility, Computer problems, Health, Income Taxes, Only child, Problems, Sharon A. Crawford, Sign of the Times, Technology overload, Technology problems, Uncategorized, Weather, Writing

Only Child ponders wisdom of longevity

Sharon office 2014-04-19As we boomers escalate towards older and old age, what may help us live longer becomes a big concern. But is it all worth it?

Lifestyle looms large as a positive factor. Studies show that if we eat healthy, exercise enough, don’t smoke, get enough sleep, avoid/manage stress, we can extend our life. Sounds good? Right?

Not exactly. As with everything in living I have learned the hard way that there are mitigating circumstances. We might be able to control the no smoking, but the others? And why didn’t I include exercise in what we can control? Because many people have diseases, injuries that get in the way of enough exercise to help them.

What about eating healthy? We can do this until the cows come home, but as we age, our bodies don’t absorb nutrients as well. Then there are the medical conditions, such as IBS, that make nutrient absorption even less.

Getting enough sleep is a big issue with us older folk. I’ve covered this in detail before, but in a nutshell as we get older we find it more difficult to get the 7 to 8 hours sleep we need.

Then there is stress – that is the biggie. Stress will directly or indirectly reduce life spans. How many heart attacks are caused by stress? How much sleep is lost because of stress?

Stress is a catchall phrase. Actually there are stressors which cause the stress and stress which includes our reaction to the stressor attacking us. Experts talk about managing stress but I wonder if they are referring to the stressors or our reaction or both?

I have learned that you cannot manage most stressors. Or should that be “control” stressors. My experience (and that of many people I know or read about) is that a large percentage of stressors come from what I call “outside.” That is, we don’t cause these stressors to well, happen to us. And despite what I have blogged about before, God is not responsible for a lot of our stress. Human stupidity and technological problems (for want of a better word) are.

Let me give a few examples. If I dawdle around and don’t take care to be ready to leave on time for somewhere, so leave late and worry about arriving late, I’m causing the stressor. If I run into transit problems, that’s not my fault. No matter what time I leave I can hit transit delays. However, if I get myself ready so I leave early enough to allow for transit snafus, I can control the stressor/stress to a certain degree.

Errors in utility bills, life insurance premiums, computer problems, continual missed garbage pickup (all of which I have experienced) are examples of human stupidity and/or technological problems causing stressors/stress.

Then there is the cancer cause. A recent John Hopkins School of Medicine study shows that only one third of cancers are caused by environmental issues and genetic factors. The other two thirds, the study shows, are caused by what they call “bad luck.” I call it the “God factor.”

According to the study, that can explain why some people who never smoke get lung cancer and some people who smoke a lot never get cancer. (See the article at http://www.smh.com.au/nsw/twothirds-of-cancer-cases-caused-by-bad-luck-johns-hopkins-medicine-study-20150102-12gs7g.html or info on the John Hopkins Medicine website http://www.hopkinsmedicine.org/news/media/releases/bad_luck_of_random_mutations_plays_predominant_role_in_cancer_study_shows)

That’s scary. All the lifestyle changes to healthy won’t keep cancer way. I’m not saying to drink regularly until you pass out or smoke five packs of cigarettes a day and forget about exercising. I’m saying to live a healthy life but never take diet, exercise, sleep, etc. as lucky charms to keep cancer at bay. Won’t work.

Personally I believe that if we could keep much of the stressors and resulting stress out of our lives we .could live happier more content lives. Not easy when most stress comes from outside.

We can try to work around this stress. We can look at our over-busy lives and see what we can delete, delay or ignore. Be selective in what stressful situations you are going to tackle and what you can ignore or better yet, delete from your life. For example, last fall I evicted the horrible boarder living here. When someone pushes me on the subway (providing it is not towards the ledge), perhaps I can ignore that. The other stuff, the real crap in my life coming at me, I’m trying to deal with it one thing at a time, based on urgency and emergency – if possible. The rest go on hold, if only for a few days.

And the hell with what the people causing the stressors think about it.

It’s not easy. And I’m not sure I want to live into my 90s or even 80s – unless you are like actress Betty White. She just celebrated her 93rd and is going strong.

How many seniors are like that?

Not me and I’m still in my mid-60s and dealing with 10 health issues – those that I know of.

Maybe the answer is to try to live your life as fully as you can now.

I’m just saying.

What do you say? Comments please.

Cheers.

Sharon A. Crawford

Only Child Writes

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Filed under Anxiety, Baby boomers, cancer, Computer problems, Delay tactics, God, Health, Health Seniors, Life Balance, life spans, Malabsorption, Old Age, Only child, Prioritizing, Problem solving, Problems, Seniors, Sharon A. Crawford, Sleep and Seniors, Sleep deprivation, Stress, Uncategorized

Only Child’s Creativity comes from where?

Only Child’s late Mom – a creative influence

I’m continuing in this creativity vein from last week’s post. There are other areas where my creativity has saved me many times in many areas of my life – problem-solving, juggling clients, and of course writing.

This got me wondering. Just where did my creativity come from?

My mother? She tended to take after the practical side of her family – the Schefters and was good in the business and budgeting end. However, she was also a Strauss (no relation to the 1800s’ composer Johannes Strauss – but our Strauss ancestors came from the same Black Forest neck of the woods). Mom’s creativity showed up in how she approached honesty and got me involved in it. In my memoir, Chapter 5 , “Mom’s Ten Rules of Honesty,” Mom was determined that I would get my just desserts, so she created this story.

“Eat your dessert or the police will come and get you,” Mom says. She points to the front door and nods her head like I better do it or else the Black Maria will roll up the driveway and scoop me up into its dark interior.

I stare down at my bowl. Stewed huckleberries and apples. Black smashed berries and their dark juice seep through the apples. Yuck. Smothering the stew in vanilla ice cream can’t hide the taste of huckleberries, a taste that sits in the middle between sweet and bitter. But Mom insists on growing these strange berries in her garden.

“Sharon, did you hear me?” Mom gets up from the kitchen table, scurries into the living room and stares out the front window. “Oh, I can see a police car coming up the street; it’s turning into the driveway.”

I start to shovel the mixture down my throat. Then I jump up and take my turn at the living room window. Down the street, Mare’s father cuts his front lawn; Mrs. Armstrong sits on her front veranda, with her collie dog at her feet, and a couple of finned cars cruise up the road towards the dead-end street. Our driveway at 139 lolls in its usual empty state. When I finally get the nerve to look straight down at the veranda outside the window, all I see are the two Muskoka chairs – vacant. (Excerpted from You Can Go Home – Deconstructing the Demons, copyright 2012 Sharon A. Crawford).

Mom was also supportive of my creativity – writing and teaching. Maybe that’s partly it – heredity and support. The rest is my own doing.

I try to live my life creatively. When you are an “only person” and have to depend on yourself, you have to be creative. Finances and budgeting are especially important. Sure, there are financial planners and advisers and I do get advice from the experts. But I have to decide how to bring in the money and how to use it best. Sometimes I do well at it and other times not so well. Perhaps the biggest most recent hurdle was last December when I had to live on under $1,000 – including “stealing” from the money saved to pay off my glasses when the year’s financial payment grace period ran out. Fortunately that turned into 13 months because of the timing of ordering my glasses the previous year and Sears billing date.

It also meant working hard to get more clients so in January things turned around and I got out from under.

Juggling clients when you are running your own business also requires creativity. I’ve had to learn tact (definitely not inherited from Mom), time management (still learning), and when to say “no” (especially to clients and would-be clients who want freebie work done). Then there is the bane of most of us unless we live in the dark ages – computer problems. I can’t solve most of mine – but I use my creativity to figure out what to do (after swearing a lot) – call in a computer techie, figure it out for myself, etc.

House and property problems require the same type of creativity – to do or to delegate. I do both but the former has tried my creativity and I’ve learned that sometimes what you think you can’t do, you can. However, I still won’t climb up on a ladder beyond my height (5’ 1”) because of Vertigo. That’s being practical so I can survive to be creative.

What are some of the ways you live creatively?

I may delve more into creativity in next week’s post.

Meantime, take a look at my latest creative effort – my debut collection of mystery short stories Beyond the Tripping Point. Click on the book cover below for more information.

Cheers.

Sharon A. Crawford

Only Child Writes

Only Child aka Sharon A. Crawford’s debut short story collection

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Filed under Beyond the Tripping Point, Budget and budgeting, Computer problems, Decisions, Living alone, Memoir content, Mother, Only child memoir, Problem solving, Sharon A. Crawford, short story collection

Only Child chased by technological woes

How Only Child feels about her laptop’s operating system and the company that makes the system.

I want to go back a few years, at least to the mid 1990s when computer technology wasn’t so complicated and we still had email. Or maybe back further to the early 1960s – at least my parents were still alive. Living the life of an only person is getting tougher and tougher financially, especially when technology gives me a hard time to the tune of dollars and no sense. I’m ready to throw a very hot towel at a few companies. For my own protection I’m not naming companies, although readers can probably guess one of them.

Here’s what is going on:

  1. Last week, my computer techie (no, not my son. I do hire a computer tech service biz for some things) had to reinstall my laptop software because Windows 7 refused to get me connected via my password. Fortunately, my techie is good, so he found Windows 7 hidden on my hard drive, as well as some other programs and my files, plus downloaded/installed the others. But it was Windows 7 from when I got my laptop two years ago. So 98 updates had to be installed. Done by me, no less after the techie left. Yesterday I decided to check the updates downloaded and “ready” to be installed (I have a suspicious nature thanks to past experiences), Guess what stared me in the face? A service pack update. My techie just installed that five weeks before the password problem. No matter how many times I removed the tic mark before that one (or five other updates) and despite hitting “ok” afterwards, when I checked back, the same damn updates were clicked again, including the service pack update. As soon as I shut down the laptop, it would install. That sucker takes an hour to install and does it in stages. I wasn’t comfortable about doing it last time so had my techie do it; and I wasn’t comfortable doing it now. So I had to leave the laptop on overnight until this morning when he arrived to fix the system. He did and there were several more updates connected plus he installed an updated version of my anti-virus program. He gave me a discount but the two visits cost me just over $400.. I’m still going to try and collect from you know-what company – I can hear you now “Good luck.” However, I subscribe to Windows Secrets, the newsletter put out by Windows guru Woody Leonhard and I’m going to email them about my situation.
  2. My cable TV service provider lied last year. When Canada’s TV services went from analog to digital a techie at my cable company reassured me that if I have cable service I didn’t need to get a digital converter or adapter. I’d still get the service. At the end of April I received an important notice from the cable company. Guess what? All cable TV stations are being converted from analog to digital – gradually this year. The first wave starts May 31. They are providing a free digital adapter and free courier delivery, with no extra monthly fees, but are vague about who pays for the installation. The key words are “it is easy to install.” Yeah, right, if you’ve done it before” as a friend told me. I am also still waiting for delivery of the adapter seven business days after ordering by phone (all recorded voices). You get a phone number to call for initialization when it’s installed. Initialization? What is this? A credit card? Also, nothing is free as my rates went up one month before this notice arrived. I called the company’s billing number. As I suspected they’ve run out of adapters and it’s on order and should be here near the end of May. There is a charge if their technician installs it but I’m getting $5. off my monthly bill for a year because I’m a longtime customer, which I’m told is not connected to installation charges for the adapter. Really? A promotion that is run concurrently with this adapter nonsense?
  3. No. 2 brings up another technological problem in the electric department. The outlet by the TV is an old-two prong (the house was build in 1949 and not all outlets were upgraded to three-prong). While the adapter itself is two-prong (with an adapter – pun intended – plug-in) when you add in my TV and a lamp, I need a power board. Power boards are three-prong. The alternative is to run an extension cord across the front of the covered radiator to the other side of the room for the lamp. That outlet is three-prong. My neighbour across the street, an electrician, suggested doing this when I asked him if he would upgrade my electrical outlet. He refused to help me. Even if I could afford a digital TV, the outlet would still need to be changed to a three-prong. I’m going to ask the handyman I hire to do odd jobs as he is also trained in electrical work.

These are the fallouts from being an only person – no siblings and no partner to help. “Help” is a four-letter word which can mean anything from “money” to “knowledge and experience” to “moral support.”

Usually I like to take a learning experience spin on these setbacks. However, the only lesson learned here is to continue to be suspicious, to read between the lines and to ask questions and get facts. Be like a good journalist. Remember the old saying, “buyer beware.” That seems to apply beyond buying scenarios.

And to pile on more client work to pay the bills.

Comments from readers?

Cheers.

Sharon Crawford

Only Child Writes

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Filed under 1960s, Aloneness, Computer problems, Consumer action, finances, Learning Experience, Only child, Problems, Sharon Crawford, Technology problems, TV digital analog problems