I call it the polar vortex of communications going haywire. I’m referring to Mercury in Retrograde – three or four times a year the planet Mercury goes retrograde. And before you think that’s woo-woo and/or I’m crazy, it’s not all astrology. There is some science involved.
Mercury is a planet which spins around the earth. Like we humans, it needs to slow down and does so three or four times a year. During those times it appears that it is actually stopping and then spinning backwards. The latter isn’t actually happening. That is when electrical and electronic devices and services can go bonkers.
Blaming Mercury in retrograde for that is where some sceptics draw the line. Here is my non-technical, non-scientific explanation. There are electronic waves out there in space and they have a lot to do with radio, TV (think satellites) and digital devices such as computer Internet and cell phone reception. And like anything else in our world, it does not all work perfectly 100 per cent of the time. Weather, of course, can interfere. But so can the planets.
Think about the influences of our moon – equinoxes on different occasions in and around planet earth. So, why not Mercury (and other planets for that matter)? When Mercury is in in retrograde I believe it slows down or even stops/interrupts communication services.
What’s been happening to me the past few weeks is a good example. This current phase of Mercury Retrograde began January 21, 2015. Since then I’ve had a wave (pun intended) of interrupted reception in my cable TV service, my Kobo e-reader froze, there have been computer problems (some weird) on both my desktop PC and laptop and my area of Toronto had an 8-minute power outage just after midnight one night.
That comes to four electronic/electric mishap items – although all but the power outage have branches.
When the Kobo reader froze last week (only the second time in its two year age), the usual unfreeze method of sliding the power “button” to the off and holding it for 10 seconds didn’t work. The techie support at Kobo had me taking a small paper clip, bending it and inserting it into a tiny hole at the bottom of the reader. It worked. I was in the middle of a murder mystery in the Julia Spencer-Fleming series so you can imagine how grateful I was.
The computers have had programs freezing, programs needing replacement or updates. My computer techie is making another visit tomorrow morning for another of these occurrences on the laptop.
The Rogers cable TV service is turning into a bad saga. Big company with too many departments and people. The problem with the cable TV service – sporadically it would pixel, garble the voices and then go to black with the message “We have detected a service interruption. Please call your service provider.” I did – seven times so far and seven techies (two of them the same ones) showed up and all had different ideas. My friend next door was also having the same reception problem but only with her TV upstairs – the downstairs one was working fine. A similar thing happened – but encompassing more of us on the street- in fall 2013. It dragged on with the parade of techies in and out until Rogers finally got some smarts and figured out it was a defective cable up the poles behind one of the houses and fixed it. Then I hadn’t said anything, but non-techie me had figured out it had to be a cable.
So this time I’m speaking out when each techie walks through the door. One has replaced one cable up the pole behind my neighbours (both our service is connected to that). However, these are all old cables outside and all should be replaced.
Each techie had different ideas what was the cause but unfortunately when they arrived the service had returned. I called when there was the actual service disruption but they won’t send a techie right away to catch it. So far, besides the new cable out back, the techies have done the following: replaced the digital cable TV adapter (the old one was working fine), updated some connecting device in the cable box outside on the house wall, replaced a cable from the digital box to the TV, and one “bright” techie decided I had too much reception (because I have only the one cable device with Rogers – the TV) and put something on the TV to adapter cable to decrease the reception. Makes sense, right? One of the following techies removed the device.
The most recent techie (yesterday), a senior techie, actually tested the TV reception with a device which he placed in front of the TV and then he did some settings with the remote. All seemed to be working then. (Of course, the reception had come back – it was three days since I had called in the problem to Rogers technical support). He also moved the electrical connection of the adapter from one electrical outlet to another because he said he had found that was the cause at another residence. He even knocked on my next-door neighbours to ask her about her TV reception and she said it was okay then.
This techie also said he had found nothing, but to try the electric outlet plug-in change for a few days and if the service is disrupted again to phone in and make sure I ask for outside maintenance or I could be charged if a techie again comes to the door to come inside.
What? I pay enough monthly for the service and part of that service is free techie fixes. I told him this and pulled my senior’s card.
If this techie is right and it was the electrical outlet, I will be grateful and do the equivalent of eating crow. But I will need at least three months of uninterrupted cable TV service before I even remotely believe that.
Meantime I have searched the Internet and collected info and contact info on the Rogers Cable executives – CEO and Vice-president of communications. And I also have the contact information for a media consumer advocate – for future complaint reference.
This round of Mercury in Retrograde is supposed to end February 11. We shall see what we shall see here.
I still am filled with trepidation when I turn on my TV and computers. Experience has taught me not to be complacent and not to take anything for granted. For there lies the way of getting the rug pulled from under you.
Unfortunately, that is the way of the world these days, a world I’m disliking more and more each day.
I am interested if any of you have experienced “communication” problems lately. It is not just devices but communication with others. For more information on Mercury in Retrograde, go to http://astrostyle.com/learn-astrology/mercury-retrograde/#sthash.Isy4UkBm.dpuf There are even do’s and don’t’s to survive Mercury Retrogades.
Sharon A. Crawford
Only Child Writes